It Reaches One Person
And that person wrote the software. No support department to get bounced around. Replies aren’t instant, but they come from somebody who knows the answer.
Already a customer? Raise it as a ticket instead and the whole thread stays in your account with your license details beside it. Support.
Faster Than Writing
- The FAQ — the quick answers, the long answers and the nerdy ones.
- Support — the four problems that account for most of what comes in.
- Hardware — what to buy, and why the megapixel number on the box is the least of it.
I can’t tell you what your coin is worth, grade it or authenticate it from a photo, and neither does the software, which says so.
